Digital Literacy and its Impact on the Work Performance of the Collaborator of a State Entity

Abstract

The main objective of the development of this article was to determine the impact of digital literacy on the work performance of the employee of a state entity, for which a quantitative approach methodology was used with a non-experimental correlational, causal, explanatory and cross-sectional design, with a population of 137 participants and a census-type sample.  obtained under a non-probabilistic convenience sampling, thus a SIG.<0.05 was obtained indicating that literacy significantly impacts work performance, likewise under the Nagelkerke value of 0.902, the hypothesis is reinforced by mentioning that digital literacy impacts 90.2% on the development of the employee of a state entity,  thus concluding that, the higher the level of digital literacy that the employee maintains based on the use of technologies to fulfill their functions, the greater their impact and level of work performance.