Continuous Improvement of Process Management Considering the "AS - IS" and "TO - BE" Criteria. International Journal of Religion, [S. l.], v. 5, n. 11, p. 7410 – 7419, 2024. DOI: 10.61707/5bddxr35. Disponível em: https://ijor.co.uk/ijor/article/view/7702.. Acesso em: 14 may. 2026.