Strategies to Enhance Literacy and Access to Muhammadiyah Information through ChatMu Innovation
DOI:
https://doi.org/10.61707/7hqaep83Keywords:
Application Chatmu, Chatbot, Artificial Intelligence, Muhammadiyah, System Usability ScaleAbstract
This research aims to evaluate the ChatMu application as a solution to facilitate access to information about Muhammadiyah for Muhammadiyah members. Evaluation methods utilized include System Usability Scale (SUS) testing and analysis of the accuracy and availability of information provided by the application. The SUS testing results indicate that the majority of users tend to be satisfied with the application's usability, although there are still some weaknesses, particularly related to navigation and information consistency. Additionally, evaluation of the accuracy of answers provided by ChatMu shows that the application has the potential to provide accurate and relevant information. However, it is crucial to note that the availability of up-to-date information requires continuous updating and attention. The main finding of this research is that ChatMu has significant potential to enhance accessibility and literacy regarding Muhammadiyah among its members. Recommendations for further development include improving the application's usability, updating the latest information, and developing additional features to enhance interaction between users and the application. With further development efforts, ChatMu has the potential to become an effective solution in improving literacy and information access regarding Muhammadiyah for its members.
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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