Process for Improving the Quality of Digital Literacy Education for Bankers in Timor Leste

Abstract

Digital literacy is crucial for economic and social development, particularly in regions like Timor Leste aiming to enhance educational standards among professionals such as bankers. This study aims to investigate the process of improving digital literacy education for bankers in Timor Leste, focusing on enhancing their skills in using digital tools and platforms effectively. The research adopts a qualitative approach, using interviews and surveys to gather insights from bankers regarding their current digital literacy levels and educational needs. Data analysis will involve thematic analysis to identify key areas for improvement. Initial findings indicate a significant gap in digital literacy among bankers in Timor Leste, highlighting a need for tailored educational programs. Recommendations include the development of specialized training modules focusing on digital security, data analytics, and digital communication tools. In conclusion, enhancing digital literacy among bankers in Timor Leste is essential for their professional growth and the economic development of the region. Effective educational interventions can empower bankers with the necessary skills to navigate the digital landscape competently and contribute to sustainable development goals.