Civil Service Culture in Public Administrative Agencies in the Context of Digital Transformation in Vietnam

Abstract

In the context of digital transformation, this study looks at how civil service culture is used in Vietnamese public administrative organizations. Three main areas are covered in this research: (1) the context of the digital transformation and the requirements it has for creating and implementing a civil service culture; (2) the state of civil service culture in public administrative agencies at the moment in the context of the digital transformation; and (3) ways to improve the efficacy of civil service culture implementation in this changing environment. This study emphasizes how crucial civil service culture is as a window into administrative advancement and a code of conduct for employees. It makes the case that fundamental principles like efficacy, professionalism, honesty, and transparency are essential in creating a contemporary, accountable, and efficient administration. The research aims to contribute to the ongoing discourse on public administration reform in Vietnam, offering insights into the challenges and opportunities presented by digital transformation in the public sector.