Job Performance in The Public Sector: The Role of Management Skills

Abstract

Human talent is one of the pillars of the organization. Knowing their strengths and weaknesses is essential to manage programs or actions that allow them to improve their potential as a person and public servant. What is the role of managerial skills in the job performance of public servants? Methodologically, it is of a basic type of correlational scope. Non-experimental cross-sectional design, where data collection was performed at a single time. The population and sample consisted of 168 public servants. Data collection was carried out through the survey and the questionnaire. Data processing was performed within the framework of non-parametric analysis with Spearman's rho correlation coefficient; The main result was that managerial skills, also known as leadership or managerial skills, have a considerable positive relationship (.798**) with the job performance of public servants; Consequently, it is concluded that, when managers possess and apply these skills effectively, it usually has a positive impact on the performance and results of activities.