Analysis of Hospital Readiness in West Sumatra as a Medical Tourism Hospital

Abstract

Medical tourism is a person's trip out of town or abroad with the aim of obtaining health services. There are a lot of Indonesians traveling abroad for medical treatment, even in the province of West Sumatra. There are a lot of medical tourists traveling overseas, particularly to Malaysia and Singapore. Therefore, further study is required to determine whether the hospital is prepared to turn West Sumatra into a medical tourism destination. A qualitative methodology was employed in the study. The study was carried out between April and June of 2023. This research collected data by conducting in-depth interviews, observation and document review as well as FGDs. This study consisted of 5 respondents consisting of 5 top management of the hospital. The list of questions has been prepared according to the parameters of the researcher and processed using NVivo 12 Plus. The analysis obtained is that most West Sumatra Hospitals are ready to organize medical tourism in west Sumatra. Synergistic collaboration is needed between hospitals in West Sumatra to create a medical tourism ecosystem. There must be a leader and regulator who will always monitor and regulate medical tourism in West Sumatra.